Technical Application Support Level 2 - Réf.: 20171599

CRÉÉ LE   15-06-2017     DATE LIMITE   30-06-2017
  •  Ville: Montréal
  •  Industrie: Bancaire


Cofomo is currently looking for a Technical Application Support level 2 to achieve a mandate with one of its client in Montreal. The responsibilities are: • Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution; • Manage proactive ready-for-business checks, identify and fix gaps, and respond promptly to failures; • Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution; • Facilitate root cause investigations and manage the implementation of corrective and preventative measures; • Partner with development teams to drive stability, operational excellence, and a culture of efficiency; • Ensure team knowledge is current and forward-looking; • Respond to regulatory and compliance issues with urgency; • Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues; • Review, execute, and verify production changes in strict accordance with procedures defined in change documents; • Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete; • Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies. The required skills and competencies are: • Bachelor’s degree in Computer Science or related field from an accredited college or university; • Strong understanding of server, storage, MQ, and application technologies (Java, .NET, C++); • Able to troubleshoot, problem solver, analytical Proficiency with Linux; • Strong SQL databases experience such as Sybase, DB2, Oracle); • able to search log files and compose SQL queries; • Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP); • Strong scripting skills, like Perl, Python, or UNIX shell; • Excellent spoken and written English communication skills; • Experience providing application support for mission-critical applications; • Understanding of electronic and/or algorithmic trading systems; • Experience with Market Data providers (i.e. Reuters, Bloomberg) and related concepts; • Good working knowledge of trading and risk management business concepts; • Working knowledge of FIX protocol Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case); • ITIL v3 Certification. Please indicate reference number 20171599 when communicating with us. Thank you for your interest. Visit us at carriere.cofomo.com